Burst pipe nightmare for couple

Andy Burley and  Sarah Huebler outside Sarah's house that was flooded inside and also while they were on holiday they also had a burst water main outside the front of their house.
Andy Burley and Sarah Huebler outside Sarah's house that was flooded inside and also while they were on holiday they also had a burst water main outside the front of their house.

A DREAM holiday turned into a nightmare when a Chatteris woman returned home to find her house flooded.

Sarah Huebler was horrified to discover water pouring through her Clare Street home after she came back from Goa, where she had been holidaying with partner Andy Burley, from Ramsey.

A further leak later sprang up outside the house and was reported in last week’s Citizen, as it had been running for almost three weeks. Sarah and Andy came forward to tell their story after seeing the article.

The leak was discovered after the couple had spent a mammoth nine-and-a-half hours making their way from Heathrow Airport in the snowy conditions that greeted them as they arrived home on February 4.

Andy said: “We had to sleep on the motorway because conditions were so bad. Then we got to Sarah’s house and found a pipe had burst in the loft. It was a mains pipe, so the water kept going. The only things salvageable from the house were a table and four chairs. Everything else was ruined.”

Sarah’s parents had been to the house to turn on the heating just before they were due to land and things had been fine. It’s thought the pipe burst not long after they left, due to the freezing conditions.

To add to Sarah’s problems, a second leak happened on the pathway outside the house and despite several calls to Anglian Water, nothing was done as the leak was on private property. The water could also not be turned off as the supply is shared with the neighbour.

Anglian Water have now confirmed they will repair the leak and the work should hopefully be completed by the end of the week. However, the damage caused by the internal leak means Sarah will not be able to move back into her house until the summer.

As part of the company’s battle against water shortages, every domestic customer is entitled to a free of charge repair. If your property does suffer a water leak, you should go to your home insurance company in the first instance.