NHS West Norfolk Clinical Commissioning Group (WN CCG) says that ensuring quality of care for patients is the organisation’s highest priority following a Care Quality Commission (CQC) inspection and report about the Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust.
WN CCG, the organisation responsible for buying and planning health care in the area, said it would not accept poor standards of care and is working closely with the hospital to provide support.
Sue Crossman, Chief Officer at WN CCG said: “As the local commissioner for health services, WN CCG continuously monitors the quality of services provided by the Queen Elizabeth Hospital King’s Lynn. We have put in place clear plans for the Trust to implement actions to address our areas of concern which are broadly reflected in the CQC findings.
“Ensuring quality of care for the patients of West Norfolk is our highest priority and we will not accept poor standards of care in our locality. Our clinical and management teams based at the CCG are working closely with the hospital to support them in identifying ways to improve the patient experience. We recognise the commitment and dedication of frontline staff at the hospital who are working extremely hard and we will continue to support the Trust in achieving the required quality standards.”