RODDONS housing association has further strengthened its managerial team to provide additional strong focus on providing excellent customer care.
Mick Gipp will join Roddons, part of the Circle housing group, which manages 3,800 homes in Fenland as assistant director access & customer care next month following a rigorous recruitment process.
Mr Gipp, who is currently manager of the Safer Fenland Partnership for Fenland District Council, previously managed the transformation of Cambridgeshire Constabulary’s Force Control Room and Non Emergency Call-centre and delivered the “Putting People First” programme of specialist customer care training to all staff.
New managing director of Roddons, Debby Bunn said: “Mick will provide a great depth of knowledge, experience and abilities to further improve our delivery of customer services. His current experience at Fenland District Council will also further support our continued partnership working as Roddons continues to meet our customers’ needs and expectations.
“We are all very pleased that Mick has agreed to come on board and play a key role in achieving our aims.”