Dr Sue Crossman, Chief Officer of NHS West Norfolk Clinical Commissioning Group (WN CCG) has said she supported Monitor’s decision to place The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust on special measures and appoint new leadership.
Dr Crossman said: “Following the publication of further reports from the hospital’s regulators we support the actions that have been announced and believe this is what the Trust needs to help deliver the improvements that are urgently required.
“As the commissioners of local health services, receiving feedback from GPs across West Norfolk and their patients, we have made our position very clear that we expect a high standard of care for patients. Ensuring quality of care for the patients of West Norfolk is our highest priority and we continue to work closely with the Trust to support them in identifying ways to make improvements. The acute financial situation also puts the Trust under extreme pressure and we are working with them to find long-term solutions.
“In recent months we have had serious concerns about the ability of the Trust to make a sustainable impact on its position and deal with the challenges it faces. Announcements by Monitor and the CQC will provide the Trust with a clear sense of direction and a new leadership structure to implement the required improvement actions.
“We continue to work very actively with the Trust to help them turn their plans into real and consistent improvements in clinical standards and our clinicians are closely involved in this work, as demonstrated by the West Norfolk Urgent Care Board.
“We fully recognise the commitment and dedication of frontline staff who are working extremely hard during difficult times ensuring the hospital continues to operate as usual. We are confident that with the new support in place the trust will be able to return to a position where it can provide consistently efficient, high quality services for West Norfolk patients.”