Top marks from government inspectors

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Government inspectors have given top marks to a County Council residential unit that provides care and support for adults with disabilities.

Care Quality Commission (CQC) inspectors carried out a routine visit to the centre at Alder Close, March, which provides accommodation and support to around 40 service users and found it to be meeting every requirement of the inspection.

The inspection looked at the personal care and treatment records, checked how people were cared for at each stage of their treatment and care, talked with staff and checked record keeping.

Inspectors noted: “Two people told us that the staff helped them with a variety of activities such as shopping and cooking. Other people were unable to verbally communicate their opinions but observations made during our visit show that staff responded to people in a proactive and helpful way.

“People we spoke with indicated they had been involved in the planning of their support needs and were able to state their preferences and views. Relatives that we spoke with told us they were involved in reviews of care and were kept up to date with any changes or events that had occurred during their relatives’ respite stay.”