IT appears to me that fewer people these days have kept the ability to see things through. A lot of replies seem to be the same.
“It’s not my job” or “If you hold the line I will connect you with someone who may be able to help.”
I’m afraid we have created this environment by expecting quality from a budget set up. The flip side is business is being taxed so heavily that to show a healthy profit, they are shaving the quality from service to the customer without advertising this fact.
The main reasons I am writing are: I have recently bought three household items from independently family-run shops in Wisbech. I did not intend to purchase these from independents but they were a much better quality and considerably cheaper.
One of these items was less than half the price of the same item in a chainstore.
Also, I know if ever I needed aftersales service it would be superior and this shopping experience pleasantly surprised me.
The difference across all three items paid for both my son and I to have our haircut and a drink in town. It would have also paid for a taxi home had we needed one.
Instead, we chose to walk through the park past the toilets which are due to close. They can raise £425,000 for new but cannot clean the ones we already have.
CLLR ROBERT MCLAREN