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Aria Court in March has gone from 'requires improvement' to 'good' in less than a year

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Staff at a March care home are celebrating after earning a 'good' rating from the Care Quality Commission - however work is still needed to improve its safety rating.

Aria Court at March has gone from a CQC rating of 'requires improvement' to a 'good'. (4023648)
Aria Court at March has gone from a CQC rating of 'requires improvement' to a 'good'. (4023648)

Inspectors visited Aria Court, Coronation Close, in June and found that work had been done to improve key areas identified at an inspection last September, when the home was rated as 'requiring improvement'.

The inspectors recognised the work carried out to address the questions: Is the service caring, is the service responsive and is the service well led? As a result Aria Court was rated 'good' in all these areas.

However, when it came to the question: Is the service safe, inspectors found that improvement was still required.

They found it was not always safe when it came to people's medication, which was not always managed safely due to poor record keeping by staff.

However, the inspectors did find that staff deal with people's needs in a "timely manner". Risks to people were assessed and managed by staff with accidents and incidents being recorded and appropriate action taken and communicated to staff to reduce the risk of a recurrence.

Staff also understood their roles and responsibilities in safeguarding people.

Lorna Smith, who became the home's general manager in March last year, said “I am delighted and very proud of the outcome and to receive a 'Good' CQC rating for Aria Court. This is testimony to the hard work, passion and commitment of every individual team member.”

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