Help with the TV switch-over

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OLDER and disabled people struggling with switchover in the Tacolneston transmitter area serving Norfolk are being reminded they can still get help with switching to digital TV.

By the time switchover is complete, the BBC-run Switchover Help Scheme will have written to 800,000 eligible people in the Anglia region to offer everything needed to switch one TV set to digital.

Most eligible people managed the first stage of switchover but some may have found it more difficult than they expected.

However, it’s not too late for eligible people to get the help they are entitled to.

The Switchover Help Scheme is open for applications until 23 December.

The Scheme has been especially designed around the needs of older and disabled people. If someone is eligible for help, the Help Scheme will have already written to them at their home address.

But did you know:

People can still take up the offer of help now even if they contacted the Help Scheme to opt out earlier this year.

The Help Scheme can convert a second TV set in your home even if you already have digital on your main TV set.

The Help Scheme will set up and install everything you need to make the switch to digital.

All installers are approved and no one will call without an appointment

A free 12 month aftercare line is provided which offers help with retuning.

Sue Brody, Help Scheme Regional Manager, said: “We know that some people only realise at the last minute that they could do with some help – even if up until now they thought that they were going to be OK for switchover.

“We’re still here to help any eligible older or disabled person make the switch to digital and provide everything they need to convert their TV. If you or someone you know needs help please contact us on 0800 408 5900 before 23 December.”

People are eligible for help if they are:

Aged 75 or over, or have lived in a care home for six months or more, or get (or could get): Disability Living Allowance (DLA), or Attendance or Constant Attendance Allowance, or Mobility supplement, or are registered blind or partially sighted.

Most people will be asked to pay £40 towards the standard option of help. For eligible people who are also on pension credit, income support, income-based jobseeker’s allowance or income-related employment and support allowance, it’s free.

All eligible people in the Anglia region can also choose from other digital options, including freesat, some of which cost extra.

Eligible people need to respond to get the help. To make it easier to get help by switchover we are urging people to call the Help Scheme free on 0800 408 5900.