A CHATTERIS businessman is hundreds of pounds out of pocket after scheduled electrical work did not take place.
Ian Benney, who runs the Nisa Local store on Park Road, received a letter on Friday from UK Power Networks, stating his electricity supply may be interrupted while underground fault repair work is carried out on Monday, Tuesday and Wednesday of this week.
Concerned about his frozen and chilled stock, Mr Benney hired a generator over the weekend to keep the freezers running in case his supply was interrupted. He also had to get in extra staff to help him move food between cabinets so he could keep the shop open.
However the scheduled work did not take place and UK Power Networks now say the work has been postponed, to be rescheduled for a later date.
“This has put me in a really awkward position,” Mr Benney said. “It has been such poor communication. It’s just not good enough.”
The letter sent out to homes and businesses in the town centre area, who could be affected by the work, sparked confusion as a sentence explaining the disruption didn’t make sense and Mr Benney did not manage to speak to anyone despite leaving several messages.
The letter stated that customers’ electricity supply “may be” interrupted for the duration of the work, between 9am and 3pm on the stated days.
Mr Benney, who has now sought legal advice, took that to mean he could be without power on all three days, from 9am to 3pm, but a spokesperson from UK Power Networks said it meant the power would only be turned off on one of those days.
UK Power Networks apologised for any confusion and a spokesperson said: “After liaising with customers, we have now postponed the work and will be writing to everybody who will be affected, to give them as much notice as possible of the new date once it has been rescheduled.”