Cambridgeshire pensioners face 11 week wait for social care assessments

Older people are invited to take part in survey.
Older people are invited to take part in survey.

Pensioners have faced an 11-week wait for an assessment for their health and social care.

Staff at Healthwatch Cambridgeshire has looked into Cambridgeshire County Council’s care package assessments after it was reported that pensioners were waiting a total of 42 weeks during 2013 for these visits.

The health champion has learned that the wait has been cut but some pensioners around Cambridge are still waiting 11 weeks.

Chief executive Sandie Smith says the picture is reassuring in Fenland as there is no backlog, but she is keen to hear people’s experiences.

Assessments look at the support a pensioner needs along with their financial situation.

Ms Smith said: “ It is a reassuring picture in Fenland but it is an issue that has been picked up in Cambridge and south of the county.

“We have been reassured by the local authority which says that everyone is triaged.

“We have been told that the system works 100 per cent but it would be nice to get people’s feedback.

“We would like to hear from people about what those experiences are like.

“There are 11 people in Fenland waiting for social care assessment but none are top priority. We have been told that there are no safeguarding issues and no risks.”

To share your experiences write to Healthwatch Cambridgeshire, The Maple Centre, 6 Oak Drive, Huntingdon, PE29 7HN.

Alternatively call 01480 420628.