CQC praise March scheme
Inspectors have praised a scheme in March which provides support for people with learning disabilities.
The March Supported Living Scheme was rated as ‘good’ across the board by the Care Quality Commission (CQC) following an unannounced inspection in July last year.
The scheme caters for up to 21 people with a learning disability.
Inspectors found the site safe, effective caring, responsive and well-led.
The report states: “The records we looked at and our observations showed us that staff supported people in a way they liked to be supported. We saw people’s independent living skills were respected. This included people having sufficient quantities of food and drink. For example, where people with differing communication skills indicated or communicated to staff that they needed support, staff knew what each person’s requests for food or drink meant and acted accordingly. One person we spoke with ‘smiled’ when we asked them if they liked their food. Another person ‘nodded’ their agreement. Staff recognised from people’s behaviours if they were communicating ‘Yes’ or ‘No’.”
Inspectors found that people’s privacy and dignity were consistently respected by all staff.
They highlighted the scheme’s recruitment processes, which they described as “robust”.
Leadership was also praised and described as good. “The management team provided good leadership and ensured a high standard of care for people living at the scheme,” said inspectors.