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Fenland family left waiting for ambulance after crash were not warned it could take two hours to arrive

A Fenland family has criticised the area’s ambulance service after they were left waiting over two hours for a crew to arrive before deciding to head to A&E themselves.

However, the East of England Ambulance Service said they followed national guidelines and it is acceptable for people with a lower priority to wait longer for help than those suffering a life-threatening illness or injury.

The family, two brothers and their 84-year-old mother from Manea, were travelling along the A142 when their car was involved in a collision with another vehicle on the Mepal Bridge on the A142.

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