Help with heat

With temperatures set to plummet, the Home Heat Helpline is urging anyone worried about staying warm to call 0800 33 66 99 fir help with their fuel bills.

The Home Heat Helpline is a free, impartial and confidential service that connects people on low incomes with support which is worth an average of £160. The help available includes rebates, grants for insulation and new boilers, and advice on saving energy.

Over 1 in 10 UK households - 3.4 million - could benefit but many people don’t realise what support is available. In some regions eligibility is even higher, for example in certain parts of Wales and the North West over a fifth of households are eligible for help, giving even more reason to pick up the phone.

People can call the Home Heat Helpline and speak to one of the friendly advisors who will provide advice on reducing energy bills. You can also access the service online by visiting where a new Energy Checker will help to show if you are entitled to help.

Christine McGourty from the Home Heat Helpline said: “With forecasters warning of a big freeze, we are urging anyone worried about keeping warm to call the Home Heat Helpline to claim the free help they are entitled to in reducing their bills. It’s free to call and you can also ring on behalf of friends, family and neighbours. So if you or someone you know is elderly, on low income or just struggling to pay their bills, please give the Home Heat Helpline a call today for advice.”

There are also some other simple steps people can take in reducing their energy. For example:

turning your thermostat down by 1˚C could cut your heating bills by up to 10 per cent and save you around £100 a year.

Turn radiators down in rooms which you only use occasionally.

Switch your lights off when you’re not using them.

Turn appliances like TVs and phone chargers off at the wall rather than leaving them on standby when they’re not being used.

Replace normal light bulbs with energy efficient ones.

Regularly defrost your freezer to make sure it’s operating at full efficiency.

Draw curtains over windows at night to provide insulation for the room.

Move furniture away from radiators and heaters to allow heat to circulate around the room.

Home Heat Helpline: 0800 33 66 99 or