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National travel to and from health services to be reviewed after Cambridgeshire patients’ call for better links




Cambridgeshire and Peterborough people's views have led to a national review of travel to and from health services.

The review into non-emergency patient transport is to be carried out by NHS England.

Travel to and from health services is a key issue for many people across our mainly rural area.

NHS England is to carry out a review of travel to and from health services.
NHS England is to carry out a review of travel to and from health services.

Earlier this year, over 800 local people gave their views to Healthwatch Cambridgeshire and Peterborough about how they would improve the NHS.

One of the key findings was that for many people, transport could be a barrier to accessing services.

It’s the same story in other parts of the country, with two out of three communities saying they wanted local plans to focus more on improving the links between transport and health and care services.

Now, Healthwatch England – partnered by charities Age UK and Kidney Care who have also highlighted the issue – is working with NHS England on the review to make sure people’s views and concerns are listened to and acted on.

Healthwatch England national director Imelda Redmond said if people were to truly be at the centre of how service design, then transport is a key element of how services and people's care needs can be aligned and integrated at a local level.

The review has been warmly welcomed by Sandie Smith, CEO of Healthwatch Cambridgeshire and Peterborough.

“We are really pleased to see that this is issue is getting attention,” she said. “Ever since Healthwatch began six years ago, we’ve been raising people’s concerns about transport and accessing health services in our rural area. Something needs to change – so thank you to everyone who has had their say and made something happen as a result.”

Find out what support is available on the Healthwatch England website.


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