Watchdog says March care home is ‘good’ after recent visit

A care home that looks after people of all ages living with dementia has been rated as ‘Good’ following a recent assessment by a Government watchdog.

Wendreth Court in Peterhouse Crescent, March, was visited by the Care Quality Commission in September, the findings from that visit have been published today.

The report explains the assessment was carried out because of safeguarding concerns and complaints received by the CQC.

The inspectors found that people were happy with the support they had from staff and had no concerns about their care.

The report said: “People told us the manager is visible, and they get on well with them. Staff told us there was a positive learning culture at Wendreth Court, and they were confident raising concerns with the management team. We observed safe numbers of staff present, and they were knowledgeable and trained to provide support to the people who lived at the care home.”

It went on: “We found evidence that following an incident, accident, or concern, appropriate actions were taken and we saw evidence that staff worked well with other services to keep people safe.

“The provider ensured the environment was safe and well maintained. People were supported to have good end-of-life care, and their individual choices were respected.”

The inspectors said people were mostly positive about the service, and no one had concerns regarding their care.

The report said: “Relatives told us how they had liaised with staff to improve quality of life for their family member. This included trying different food options for their family member who had a reduced appetite and different activities for a family member who was at risk of isolation.”

Following the assessment the home was rated as ‘good’ across all areas including being safe, effective, caring, responsive and well-led and was rated ‘good’ overall.

Wendreth has 54 beds and is run by Glenholme Health care Group, a specialist care provider with over 30 years of experience operating in care.

Glenholme provides personalised support for the elderly and those with nursing care needs, dementia as well as adults with severe learning disabilities and a variety of complex needs.