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Cambridgeshire Fire Service urges people to use What3words app to help identify incident locations



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Cambridgeshire Fire and Rescue Service is using new technology to help them tackle large scale fires like the one which hit a reservoir and allotment area in Chatteris this week.

As well as using drones fitted with high-definition cameras and thermal imagining to detect hotspots at such incidents the service is also asking people to use the What3words app to help identify tricky to find locations in an emergency.

Fire crews from Chatteris and Huntingdon took nearly two and half hours to tackle the blaze in Honeysome Road at just before 2pm on Wednesday.

Fire crews took two and half hours to tackle this blaze at a reservoir and allotment site in Chatteris. (49959651)
Fire crews took two and half hours to tackle this blaze at a reservoir and allotment site in Chatteris. (49959651)

Rural locations like that can be difficult to find which is where the What3words app comes in.

A fire service spokesman said: "Emergencies can happen anywhere, from a road collision in the middle of the countryside, to someone in trouble in a river, to an incident outside a shopping centre, which could have a number of different entrances.

"In these situations, identifying precisely where help is needed is critical – and this can be near impossible if you are in an area with no address or if that address isn’t good enough to describe exactly where you are.

Fire crews took two and half hours to tackle this blaze at a reservoir and allotment site in Chatteris. (49959638)
Fire crews took two and half hours to tackle this blaze at a reservoir and allotment site in Chatteris. (49959638)

"Our combined fire control can take three word addresses from the what3words app.

"For those who don’t already use the app, CFRS emergency call handlers can also send a text message that contains a link to the what3words browser map site, where they can see their location and read the corresponding three word address.

In either instance, these three words can then be used by the control room to identify the precise location and direct fire crews to exactly where help is required."



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