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Arthur Rank Hospice Charity which runs Alan Hudson Day Treatment Centre in Wisbech issues SOS!!



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A charity which supports people in Fenland and across Cambridgeshire living with serious illness or in need of end of life care has put out an urgent SOS.

Arthur Rank Hospice Charity, which runs the Alan Hudson Day Treatment Centre in Wisbech has issued the 'SOS!! Support Our Services' appeal.

The call comes in response to the devastating impact COVID-19 has had on the charity’s ability to fundraise for its vital services this year.

the Arthyr Rank Hospice Charity runs the Alan Hudson Day Treatment Centre in Wisbech. (33215684)
the Arthyr Rank Hospice Charity runs the Alan Hudson Day Treatment Centre in Wisbech. (33215684)

The hospice provides care and support services to patients with an advanced serious illness or a life-limiting condition, and provides end-of-life care, typically to people who are in the last two weeks of their life:

In response to the COVID-19 epidemic, the hospice has had to reduce many of its services to protect the safety of its patients whilst simultaneously refocusing on the core healthcare needs of the county.

In just one month (from February to March 2020), demand for the care that the charity provides within people’s homes (observing strict infection control procedures) has increased, as seen in the 61 per cent increase in the number of referrals to the Hospice at Home night service. Calls to the hospice have also increased, as demonstrated in the 27.5 per cent increase in the length of time spent on triage calls by the Arthur Rank Community Team.

Sharon Allen, CEO of Arthur Rank Hospice Charity. (33215681)
Sharon Allen, CEO of Arthur Rank Hospice Charity. (33215681)

Despite the difficult circumstances, in March the inpatient unit still provided care to 27 patients with complex end of life needs, alongside 19 patients in nurse-led beds.

Strict restrictions have had to be introduced for visitors to the inpatient unit and care staff across all services are struggling with the harsh reality of not being able to offer a comforting hug, or a hand to hold, to family members and their loved one, at moments of heart-breaking loss.

The clinical team are working closely with Cambridgeshire and Peterborough Commissioning Group (CCG), Addenbrooke’s Hospital and social care networks to ensure the hospice is doing everything it can to support the healthcare needs of the wider Cambridgeshire population.

Some of the Hospice’s front-line care team, from the Inpatient Unit at ShelfordBottom. Vital 24-hour care is still being delivered from the Cambridge Hospice, the AlanHudson Day Treatment Centre in Wisbech and in people’s own homes across the countyby the Arthur Rank Community Team. (33216731)
Some of the Hospice’s front-line care team, from the Inpatient Unit at ShelfordBottom. Vital 24-hour care is still being delivered from the Cambridge Hospice, the AlanHudson Day Treatment Centre in Wisbech and in people’s own homes across the countyby the Arthur Rank Community Team. (33216731)

The hospice’s voluntary services team have adapted the ‘Caring Communities’ scheme into a telephone befriender service for lonely and isolated people across the county (not just end of life care patients).

Retired staff, GPs and student doctors have volunteered for clinical roles and administrative and fundraising staff have been redeployed to further support clinical teams.

Local businesses have rallied around the hospice, donating essential items such as PPE for clinical colleagues and iPads for patients enabling them to communicate with loved ones.

The Inpatient Unit team in uniform, before the outbreak of the pandemic. (33216738)
The Inpatient Unit team in uniform, before the outbreak of the pandemic. (33216738)

Thanks to the hospice’s amazing and extended Team Arthur family, outstanding care continues to be delivered to those who need it from the hospice’s facilities (Shelford Bottom, Cambridge and the Alan Hudson Day Treatment Centre, Wisbech) and within homes throughout Cambridgeshire and the Fens.

None of what is happening now would be possible without the dedication, commitment and generosity of the local community, who passionately support the hospice to fundraise £3.98 million each year, which together with the contracted funding from the CCG enables it to deliver its full range of services.

Initial financial forecasts have identified that the hospice will lose at least £700,000 of potential income over the next six months. This is due to scores of fundraising events and personal challenges having to be cancelled; the closure of the hospice’s charity shops and Bistro; and the cancellation of training and conference events which were due to take place in its education and conference centre.

Lorraine Petersen, Medical Director, with scrubs. Local businesses have ralliedaround the Hospice, donating essential items such as PPE for clinical colleagues and iPadsfor patients enabling them to communicate with loved ones. (33216740)
Lorraine Petersen, Medical Director, with scrubs. Local businesses have ralliedaround the Hospice, donating essential items such as PPE for clinical colleagues and iPadsfor patients enabling them to communicate with loved ones. (33216740)

There are also the hidden costs, such as the immeasurable cost of many of the hospice’s dedicated volunteers being in isolation and therefore unable to fulfil their roles supporting clinical colleagues.

Sharon Allen, CEO of Arthur Rank Hospice Charity, explains the urgency of the hospice’s SOS: “Never would we have anticipated something like COVID-19 and how this would affect us all in the way that it has. The adverse circumstances in which we find ourselves seem to change hour by hour, whilst the admiration I have for each of my colleagues grows every day, as they constantly adjust, evolve and innovate.

"Whether it is the fundraiser who is being redeployed to work as a healthcare assistant, a Ward Sister recording a video to appeal for protective gloves and masks, or the facilities team putting new infection control measures in place… they have all been incredible.

"We need to ensure that we can carry on delivering essential care and services now, whilst also ensuring that services remain sustainable into the future. We truly hope that the people of Cambridgeshire will answer our SOS!!

"Please continue your financial support so that we can continue to provide essential services to our patients. Together we will get through this, because we are #TeamArthur !”

For further details visit arhc.org.uk



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